Refund policy

We want you to feel good about your purchase from Greene Grass Tallow. If you’re unhappy, email info@greenegrasstallow.com within 30 days of delivery. Include your order number and a quick note about what didn’t work for you.

We review each refund request personally, and we can handle it by email. If you’d rather talk it through, we’re happy to arrange a phone call.

Approved refunds are issued promptly, typically the same day, to your original payment method. Your bank or payment provider may take additional time to post the refund.

You don’t need to send your jars back.

Requests received after 30 days may be considered on a case-by-case basis. We ask for the same honesty and fairness we offer and reserve the right to decline requests that abuse this commitment.